Terms of Service
Last updated: 17 August 2026
1. What Prenota is
Prenota is a booking platform, operated by Lionheart Technology, that lets clients discover and book appointments with local businesses (such as salons, barbers, spas, gyms, dental and vet clinics, and more), and lets those businesses manage their own bookings, staff, and services.
2. Accounts
Business owners and clients sign in using a passwordless email link. You're responsible for keeping access to your email account secure, since that email is what controls your Prenota account. You may delete your client account at any time from Settings.
3. Bookings
When you book an appointment through Prenota, you're entering into an arrangement directly with that business Prenota is the platform connecting you, not the business providing the service. Cancellation and rescheduling policies are set by the individual business, though Prenota provides the tools to cancel or reschedule a booking where the business allows it.
4. Payments
Prenota does not currently process payments. Any payment for a service is handled directly between you and the business, outside the platform. This section will be updated if that changes.
5. Business owner responsibilities
If you list a business on Prenota, you're responsible for the accuracy of your business information, services, pricing, and availability, and for honoring the bookings clients make through your page.
6. Reviews
Clients may leave a review after a completed booking. Reviews should reflect a genuine experience. Prenota may remove reviews that are abusive, unrelated to the actual service, or fraudulent.
7. Changes
We may update these terms as Prenota's features change. Continued use of Prenota after an update means you accept the revised terms.
8. Contact
Questions about these terms can be sent to Lionheart Technology at lionheartech.com.